Frequently Asked Questions

No. You can order a single patch or several thousand in the same run — we don’t set an order floor either way, so small personal orders and large team orders are treated the same.

Yes, one patch is a complete order for us. Plenty of customers order a single piece for a gift, a sample, or a one-off project.

Send us your artwork (or a description of what you want) along with your preferred size, quantity, and backing. We’ll follow up with a digital mock-up and pricing before anything goes into production.

Yes, you can include multiple designs in a single order. Each design is quoted individually, so you’ll get separate pricing per design within the same checkout.

Yes. We keep your previous artwork and specs on file, so a reorder just means confirming the quantity — no need to resubmit your design or go through approval again.

Price is driven mainly by size, patch type, stitch/color complexity, and quantity. Larger, simpler designs in bigger quantities cost less per piece than small, highly detailed runs.

Yes — per-piece pricing drops as your quantity goes up, since setup and production costs get spread across more units. We’re happy to lay out the price breaks for different quantity tiers.

No. Our quote reflects the full price for your design, quantity, and backing — there are no undisclosed setup fees added after the fact.

It can, particularly with embroidered patches, since more thread colors mean more stitching passes. We’ll flag this at the quote stage so there are no surprises once we start production.

Absolutely — a free quote is available before you place any order. Just send your design and target quantity and we’ll get you numbers.

We can work with AI, EPS, PDF, PNG, and JPG files. Vector files (AI/EPS) give the cleanest result, but we can still work from a decent PNG or JPG.

Yes. Send us a rough sketch, a reference image, or just a description of the idea, and our design team will put together a production-ready version for you.

Yes — every order includes a digital proof for your approval. Nothing goes into production until you’ve signed off on the layout, colors, and sizing.

You get a set number of revisions included with your order at no extra cost, so you can fine-tune details like color matching or sizing before approving.

Yes, we can recreate a patch based on an existing image or a physical sample you send us, as long as it isn’t restricted by someone else’s trademark or copyright.

We offer embroidered, woven, PVC, chenille, and dye-sublimated (printed) patches, each suited to a different look and budget.

Embroidered patches use raised, textured stitching and work best for bold logos and lettering. Woven patches lie flatter and hold fine detail and small text more cleanly, since they’re built on a loom rather than stitched.

Choose from iron-on, Velcro (hook and loop), adhesive peel-and-stick, or plain sew-on backing, depending on how and where the patch will be attached.

Iron-on suits fabric items that won’t see heavy laundering, sew-on holds up best long-term, Velcro is ideal if you want the patch to be removable, and adhesive works for quick, non-permanent placement. Tell us the end use and we can recommend one.

Yes — if your order has multiple designs or batches, each can be set up with its own backing type.

Most of our patches — embroidered, woven, and PVC — are machine washable. We’d recommend a gentler cycle and air drying to keep the colors and stitching looking sharp for longer.

With normal use and care, a well-made patch can last for years without the stitching coming loose or the material breaking down.

Some gradual fading is normal after extended sun exposure or repeated washing, but our thread and material choices are selected to resist fading far better than cheaper alternatives.

Yes, particularly PVC and embroidered patches, which are built to handle regular exposure to weather, dirt, and rough handling on jackets, bags, and uniforms.

Turn the garment inside out before washing, use a gentle cycle, and let it air dry rather than tumble dry — that keeps the edges and stitching intact the longest.

Standard production typically runs a few weeks depending on patch type and order size — dye-sublimated and more detailed designs tend to take longer than simpler embroidered runs.

Yes, we ship coast to coast, so wherever you’re located you get the same access and turnaround without needing to find a local supplier.

Yes, rush service can be arranged for an added fee — just let us know your deadline when you request your quote so we can confirm it’s doable.

Shipping is calculated based on your order’s weight and destination once production is complete; we’ll confirm the exact cost before your order goes out.

Yes, you’ll receive tracking information as soon as your patches are shipped so you can follow the delivery.

Yes — every order is backed by a satisfaction guarantee. If what arrives doesn’t match your approved proof, we’ll make it right.

Let us know right away with photos of the issue, and we’ll arrange a replacement or correction at no extra cost to you.

Yes, customer reviews and past project examples are available so you can see the quality and finish of previous orders before placing your own.

Yes, all payments are processed through secure, encrypted checkout — your card details are never stored or handled directly by us.

You can contact our team by email, live chat, or phone, and we’ll respond with help on design, pricing, or order status.